• UK Deliveries: 2–3 business days.
• Pre-order items take around 4 weeks to arrive.

Order Cut-off Time: Place your order by 2 pm weekdays for same-day dispatch.

Yes, at AlphaGeo, we pride ourselves on providing hands-on support to ensure our clients get the most out of our products. We offer:

• Product Demonstrations: Experience our cutting-edge equipment in action. We regularly organize live demo sessions for technologies like CHASING ROVs, echo sounders, and drone-integrated sensors.
• Webinars and Online Training: Join our expert-led webinars, such as the "Transforming Aerial Surveys" series, where we dive into advanced applications of our solutions.
• Tailored Client Support: We provide one-on-one training sessions, ensuring our solutions meet your specific operational needs.

Whether you’re new to our products or looking for advanced training, we’ve got you covered. Contact us to book a demo or learn more about our training programs.

At AlphaGeo, we stand by the quality and reliability of our products. All of our products come with a 12-month warranty from the date of purchase, covering any manufacturing defects or issues under normal use.

What does the warranty cover?

• Faulty materials or workmanship.
• Repairs or replacement of defective components.
• Free technical support during the warranty period.

What’s our after-sales support policy?

• Repairs and Maintenance: Beyond the warranty period, we offer affordable repair and maintenance services for your peace of mind.
• Customer Assistance: Our dedicated support team is available to assist with troubleshooting and provide product updates.
• Upgrades and Accessories: We supply the latest accessories and enhancements to keep your equipment performing at its best.

At AlphaGeo, we pride ourselves on offering tailored solutions to meet the unique requirements of our clients. Whether it's adjusting equipment configurations, integrating advanced technologies like multibeam echo sounders, GPR, or specialized drones, we thrive on adapting our offerings to suit your project's specific needs.

For example, we recently tested the Omniscan 450 SS on the BR BB USV for a search-and-rescue project. When the standard 450 kHz frequency didn’t deliver the desired results, we explored higher-frequency alternatives to improve performance for missing-person searches. Additionally, our collaboration with RADCOT Armoured Components on the Hydro-Tech Multibeam MS400U showcased our ability to provide precise, project-specific echo sounder configurations.

If your project requires innovative solutions, let us know—our expertise in drone integration, underwater ROVs, and sensor technologies ensures that we can deliver results tailored to your goals.