FAQ
How long does delivery take?
1. UK Deliveries: 2–5 business days.
2. International Shipping: Delivery times vary based on the destination.
3. Order Cut-off Time: Place your order by 2 pm for same-day dispatch.
Industries That Can Benefit from AlphaGeo's Products
1. Search and Rescue
AlphaGeo provides advanced drone and ROV technology, such as high-frequency sonar and thermal imaging systems, which assist in locating missing persons, performing rapid assessments in disaster zones, and enhancing operational safety.
2. Environmental Surveys
From monitoring water quality to conducting methane detection and geological surveys, AlphaGeo’s products support environmental scientists and researchers in collecting accurate data for sustainable solutions.
3. Police and Emergency Services
Specialized tools like Omniscan 450 and Chasing ROVs assist in underwater crime scene investigations, vehicle recovery, and evidence collection in challenging environments.
4. Marine Exploration and Inspection
With equipment like the Hydro-Tech Multibeam MS400U, AlphaGeo supports marine archaeologists, offshore industries, and port authorities in mapping seabeds, inspecting underwater infrastructure, and conducting ecological assessments.
5. Infrastructure and Utility Inspections
For industries managing pipelines, bridges, and other critical infrastructure, AlphaGeo offers drone and sensor systems capable of detailed aerial and underwater inspections, minimizing risks and reducing downtime.
6. Air Quality and Emissions Monitoring
At events like the AQE Expo, AlphaGeo demonstrates solutions for real-time air quality analysis, methane detection, and emissions tracking, benefiting environmental agencies and industrial facilities.
By tailoring our products to these diverse industries, AlphaGeo delivers versatile solutions for various challenges, ensuring our clients can achieve their operational goals with precision and efficiency.
Do you offer product demonstrations or training?
Yes, at AlphaGeo, we pride ourselves on providing hands-on support to ensure our clients get the most out of our products. We offer:
1. Product Demonstrations: Experience our cutting-edge equipment in action. We regularly organize live demo sessions for technologies like CHASING ROVs, echo sounders, and drone-integrated sensors.
2. Webinars and Online Training: Join our expert-led webinars, such as the "Transforming Aerial Surveys" series, where we dive into advanced applications of our solutions.
3. Tailored Client Support: We provide one-on-one training sessions, ensuring our solutions meet your specific operational needs.
Whether you’re new to our products or looking for advanced training, we’ve got you covered. Contact us to book a demo or learn more about our training programs.
What is the warranty and after-sales support for your products?
At AlphaGeo, we stand by the quality and reliability of our products. All of our products come with a 12-month warranty from the date of purchase, covering any manufacturing defects or issues under normal use.
What does the warranty cover?
1. Faulty materials or workmanship.
2. Repairs or replacement of defective components.
3. Free technical support during the warranty period.
What’s our after-sales support policy?
1. Repairs and Maintenance: Beyond the warranty period, we offer affordable repair and maintenance services for your peace of mind.
2. Customer Assistance: Our dedicated support team is available to assist with troubleshooting and provide product updates.
3. Upgrades and Accessories: We supply the latest accessories and enhancements to keep your equipment performing at its best.
For detailed terms and conditions, please visit our website or contact our support team
AlphaGeo's Custom Solutions for Unique Projects
At AlphaGeo, we pride ourselves on offering tailored solutions to meet the unique requirements of our clients. Whether it's adjusting equipment configurations, integrating advanced technologies like multibeam echo sounders, GPR, or specialized drones, we thrive on adapting our offerings to suit your project's specific needs.
For example, we recently tested the Omniscan 450 SS on the BR BB USV for a search-and-rescue project. When the standard 450 kHz frequency didn’t deliver the desired results, we explored higher-frequency alternatives to improve performance for missing-person searches. Additionally, our collaboration with RADCOT Armoured Components on the Hydro-Tech Multibeam MS400U showcased our ability to provide precise, project-specific echo sounder configurations.
If your project requires innovative solutions, let us know—our expertise in drone integration, underwater ROVs, and sensor technologies ensures that we can deliver results tailored to your goals.