Privacy Policy

AlphaGeo Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

AlphaGeo Ltd
Registered in England and Wales
Company number: 13014283
Registered office: 5 RAC Estate, Park Road, Faringdon, Oxfordshire, SN7 7BP
Email: sales@alphageouk.com
Website: https://www.alphageouk.com

We are the data controller responsible for your personal information.

2. Personal Information We Collect

We may collect and process the following categories of personal data:

  • Identity and Contact Data: name, company name, job title, email address, telephone number, and location.

  • Technical Data: IP address, browser type, operating system, referring website, and browsing behaviour on our website (collected via cookies and similar technologies).

  • Communication Data: records of correspondence when you contact us by email, telephone, or web form.

  • Marketing Preferences: information about how you wish to receive marketing from us.

Additional information may be collected if required to fulfil a specific request, order, or contract.

3. How We Use Your Personal Information

We use your personal data to:

  • Provide and improve our services – including responding to your enquiries and tailoring your experience with AlphaGeo Ltd.

  • Maintain and develop our website – ensuring that information is up-to-date, accurate, and relevant to users.

  • Communicate with you – to send updates about new products, services, or relevant company news (only where you have consented).

  • Comply with legal obligations – including record-keeping and regulatory compliance.

We will only process your data where we have a lawful basis under the UK GDPR, which may include:

  • your consent;

  • performance of a contract;

  • compliance with a legal obligation; or

  • our legitimate interests in operating and improving our business.

4. Sharing of Personal Data

We may occasionally engage trusted third-party service providers to perform limited services on our behalf (for example, website hosting, email marketing, or IT support).
Where we do so, we ensure that:

  • such partners are bound by confidentiality and data-protection obligations; and

  • your personal data is used only for the purposes agreed with AlphaGeo Ltd.

We will never sell, rent, or otherwise share your personal data with third parties for their own commercial use.

5. International Transfers

Your data may be processed or stored outside the UK (for example, where a service provider is based overseas).
In such cases, we will ensure that appropriate safeguards are in place, such as UK GDPR-approved standard contractual clauses, to ensure your information remains protected.

6. Data Retention

We will keep your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When no longer needed, your data will be securely deleted or anonymised.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access – request a copy of the personal data we hold about you.

  • Rectification – request correction of inaccurate or incomplete data.

  • Erasure (“Right to be forgotten”) – request deletion of your data where there is no lawful basis for us to retain it.

  • Restriction – request that we limit the processing of your data in certain circumstances.

  • Data Portability – request to receive your personal data in a commonly used format.

  • Objection – object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent – where processing is based on consent, you may withdraw it at any time.

You can exercise these rights by contacting us at sales@alphageouk.com

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk.

8. Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and to provide information to site owners.

Types of Cookies We Use

  • Strictly Necessary Cookies – required for website functionality (e.g. security, navigation).

  • Analytical/Performance Cookies – help us understand how visitors use our website so we can improve user experience.

  • Functional Cookies – remember your preferences (e.g. language or region).

  • Marketing Cookies – may be used to deliver relevant advertising or track effectiveness of campaigns (only with your consent).

Managing Cookies

You can control and manage cookies in your browser settings. You may also adjust your preferences through our on-site cookie consent banner.
Please note that disabling certain cookies may affect website functionality.

For more information on cookies, visit www.aboutcookies.org.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Access to your personal data is limited to authorised employees and trusted service providers who are required to keep the information confidential.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted on this page, and the “last revised” date will be updated accordingly.
We encourage you to review this notice regularly to stay informed about how we protect your data.

Last revised: October 2025
AlphaGeo Ltd